- The Solution-Focused Therapy Questions That Stop Communication Breakdown
- Why Communication Breakdowns Happen (Even in Good Relationships)
- Insight Helps… But Insight Alone Won't Heal a Communication Breakdown
- How Solution-Focused Therapy Questions Change Everything
- Hope: The Core Ingredient in Healing a Communication Breakdown
- A "Hopeless" Couple, One Movie, and Ten Years of Love
- Moving From Blame to Personal Responsibility
- An Experiment to Stop a Communication Breakdown Before It Starts
- Changing Your Questions Really Can Change Your Future
- If You Need More Support With Communication
The Solution-Focused Therapy Questions That Stop Communication Breakdown

Dr. Lisa Marie Bobby is a licensed psychologist, licensed marriage and family therapist, board-certified coach, AAMFT clinical supervisor, host of the Love, Happiness, and Success Podcast and founder of Growing Self.
If you’re stuck in a communication breakdown with your partner, it can feel like every conversation is a landmine waiting to explode. The more you try to fix things, the worse the disconnect seems to get – and eventually you start wondering whether anything can change at all. If this sounds familiar, you’re not alone, and there are proven ways forward rooted in solution-focused therapy techniques that actually work.
In this episode of the Love, Happiness and Success podcast, I sat down with Elliott Connie, a Solution-Focused Brief Psychotherapist and author of Change Your Questions, Change Your Future, to explore how solution-focused therapy questions can rebuild hope, shift the emotional tone of your relationship, and help you communicate like partners again – not adversaries.
Before we get deeper into the strategies, if you’re looking for more structured support, explore our approaches to Couples Counseling or Marriage Counseling.
Why Communication Breakdowns Happen (Even in Good Relationships)
Elliott began with a powerful reminder: “Every relationship in human history is one imperfect human partnering with another imperfect human.”
That truth alone reframes so much. A communication breakdown isn’t proof of incompatibility. It’s usually the natural result of two imperfect people trying to love each other without the right skills, focus, or emotional bandwidth.
Instead of pouring all your energy into:
- Who caused the latest argument
- Where the pattern began
- What your partner keeps doing “wrong”
- How childhood wounds contribute to the dynamic
…Elliott encourages shifting toward the future instead of dissecting the past.
This echoes much of what I teach in other articles like How to Be a Better Communicator, How to Make Up After a Fight, and Why “Relationships Are Hard Work” Is Just Wrong.
Insight Helps… But Insight Alone Won’t Heal a Communication Breakdown
You can trace your triggers, map your attachment wounds, and understand every psychological root of your reactions. But as Elliott emphasizes, insight doesn’t automatically translate into change.
Someone can fully understand why they drink six vodkas a day… and still drink six vodkas a day.
Similarly, someone can understand why they shut down or escalate and still repeat that pattern every night.
Growth requires:
- New behaviors
- New emotional habits
- New intentional choices
- New conversations
This mirrors what we see in real-life relationship research, including findings like those in this study on relationship communication patterns and this external validation of communication-focused interventions.
How Solution-Focused Therapy Questions Change Everything
Elliott often begins sessions with a deceptively simple question: “What are your best hopes from being here?”
This single shift resets the entire conversation. Instead of analyzing the communication breakdown, you start envisioning what healthy communication would look and feel like.
Try asking yourself:
- If our communication felt close and safe, what would be different tomorrow morning?
- If hope returned to this relationship, how would it show up in our tone, timing, or choices?
- What small sign would tell me things are improving?
These solution-focused therapy questions redirect your mind away from helplessness and toward possibility. They also align with research on communication repair processes such as those explored in this article on couples’ emotional functioning.
Hope: The Core Ingredient in Healing a Communication Breakdown
Elliott said something I’ve seen repeatedly in my own clinical work: People rarely end relationships because of one specific conflict. They end them because they lose hope.
Couples often arrive saying:
- “We came too late.”
- “They won’t change.”
- “I’ve already decided to leave.”
But most of the time, what they’ve actually run out of is belief that change is possible – not the ability to change.
The first step of any meaningful intervention is restoring grounded, realistic hope. From there, solution-focused therapy techniques help you identify tiny, observable shifts you can make immediately.
A “Hopeless” Couple, One Movie, and Ten Years of Love
One of the most moving stories Elliott shared was about a divorced couple who had been court-mandated to see him because their co-parenting relationship was so hostile it generated a stack of CPS reports.
Instead of asking, “What’s the problem?” he asked: “What are your best hopes from being here?”
Eventually, they both said: “We want to be the best parents we can be for our son.”
That led them to envision:
- Attending birthday parties together
- Going to family activities without fighting
- Co-existing without fear or tension
Their first experiment? Taking their son to see Finding Nemo. He sat with friends. They sat a couple rows behind. And unexpectedly, they held hands.
That moment didn’t solve everything, but it cracked a door open. Over time, kindness replaced hostility. Cooperation replaced blame. They eventually remarried and shared ten more years of happiness before a tragic accident.
Their story is a testament to what becomes possible when you shift from “What’s wrong?” to “What’s next?”
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Moving From Blame to Personal Responsibility
Most communication breakdowns contain a familiar sentence: “Why should I be nice when they’re the one acting terrible?”
It’s understandable… and it’s also a trap. Because you can’t control your partner. You can control who you decide to be in the relationship.
This is where solution-focused therapy techniques become incredibly effective.
Instead of:
- “Why do they do this?”
- “Why can’t they change?”
Try asking:
- “Who do I want to be at this moment?”
- “How would the best version of me respond right now?”
Humans are reciprocal creatures. When someone is cold, we tend to become cold. When someone is warm, we often soften too.
This is why communication breakdowns spiral; but also why they can be reversed.
If you’re struggling with reactivity at home, these resources may help reinforce the shift:
Is Your Partner Always Angry?
Communicating With a Withdrawn Partner
How to Fix a Broken Relationship
An Experiment to Stop a Communication Breakdown Before It Starts
For one week, try this simple practice. Study your partner. Pay attention to:
- What makes them smile
- What calms them
- What stresses them
- What they enjoy
- When they soften
Then, begin doing more of those things – without announcing it, without keeping score, and without expecting instant rewards.
Watch for tiny signs of reciprocation:
- A kinder tone
- A helpful gesture
- A moment of physical affection
- A willingness to talk
If reciprocation appears, even in small ways, the relationship likely has life. If you receive nothing at all, even after consistent effort, that tells you something important too.
This clarity is the same clarity needed in challenging topics like Combining Finances After Marriage and Navigating Political Differences With Loved Ones.
Changing Your Questions Really Can Change Your Future
When you change the questions you ask yourself, especially during a communication breakdown, you change the meaning you assign to your partner’s behavior and the choices available to you.
Instead of:
- “What’s wrong with them?”
- “Why do I always mess this up?”
Try:
- “What does my partner need right now?”
- “What’s one thing I could do today that creates closeness?”
- “What would be a small sign of progress?”
With practice, these solution focused therapy questions help you feel more empowered, calmer, and more connected.
If You Need More Support With Communication
My Communication That Connects training walks you through:
- The real issues driving your communication breakdown
- Evidence-based strategies that prevent escalation
- A step-by-step framework for safe, productive conversations
If your relationship is stuck in a painful cycle and you’re tired of feeling misunderstood, this will help you create a different experience.
And when you’re ready for personalized support, my team at Growing Self is here. Schedule a consultation. You can share your story privately, tell us what you’ve tried, and we’ll match you with the right therapist or coach.
You deserve a relationship where communication feels safe, repairs are possible, and love is a place of comfort instead of conflict.
xoxo,
Dr. Lisa Marie Bobby
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